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Startups often make critical design mistakes like feature overload and ignoring user research, which can doom their products. This article highlights seven common pitfalls and offers practical tips to avoid them, such as focusing on solving real user problems, ensuring accessibility, and continuously iterating on design. By avoiding these traps, startups can build products that stand out, scale effectively, and foster user loyalty.

Explore how phenomenology in CX helps startups and businesses focus on emotional connections and personal experiences. By looking beyond metrics and understanding customer feelings and context, businesses can create deeper, more meaningful interactions, leading to stronger loyalty and differentiation.

Customer Journey Mapping (CJM) helps businesses understand and anticipate customer needs by visualizing their journey from awareness to loyalty. It breaks down touchpoints, highlights pain points, and uncovers opportunities for improvement. CJM boosts customer satisfaction, fosters brand loyalty, and ensures companies stay ahead by addressing issues before they arise.
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